Johannesburg – Troubled wireless operator Cell C plans to close 128 stores and retrench 546 employees, it said on Friday.
Cell C, South Africa’s third-biggest mobile, said that the retail environment had changed and this had been fast-tracked by the impact of Covid-19 and the evolving purchasing habits of consumers.
The group said that its Section 189 process had been expanded to include the retail footprint.
“It is anticipated that 128 stores will be closed over a period of time and this will affect 546 positions,” it said, adding that new digital ways of engaging and servicing customers would be deployed based on customer insights.
“The consultation process commenced on July 30, 2020, and the company has subsequently made a voluntary severance package offer. The process is still under way and no final decisions have been taken,” said Cell C.
